Gymserve UK | Testimonials
UK Midlands Based Fitness Repairs
fitness repair, fitness, gym service, gym, gym repair, commerical, servicing, repairs
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“I have just had my new treadmill set up by Louis. Am so grateful for the help and advice from both Louis and Deb throughout the process of deciding which treadmill was right for me through to setting it up and advice on routine maintenance.
Excellent service from beginning to end – thank you! Highly recommended.

Helen, Nottinghamshire

“My exercise bike had developed a nasty creak. I was despairing of ever getting it sorted, but within 2 days of contacting Gymserve Louis has been round today and all sorted. Great service, great comms, professional engineer, helpful and courteous, and to top it all off amazing value. A very happy customer and would happily recommend to anybody. Number now stored in my files!

Tim, Nottingham

“I have had Louis visit my premises on three occasions in the last eighteen months. He is unfailingly professional, cheerful and proactive. I have no hesitation in commending him to you.

Paul, Lincolnshire

“Excellent service and support, I can’t recommend Gymserve enough!

I contacted Louis regarding my elliptical trainer, which had stopped working correctly. His help, technical expertise and support has been second to none, consequently I now have a working machine. It has been a pleasure to have Louis’ assistance.”

Chris, Lincoln

“After the start stop buttons stopped working, emailed some technical help at the manufacturers and was told I would need a new console unit and quoted and a jaw dropping amount.

Contacted Gymserve and received an email that evening from them, and arranged for them to come and diagnose the problem, after Louis arrived at the time arranged he diagnosed the problem and I got a quote that evening as the cost was very reasonable for a treadmill that’s 10years old approximately and had nothing serviced from new.

Once the part arrived arranged a time for repair, as ever Louis arrive at allocated time and did the repair and got the machine running lovely again.

From start to finish Deb in the office is a pleasure to deal with and everything was seamless, which in my experience is what you get when you use small local businesses. Will be using Gymserve again, now I’ve found a great company I might treat my treadmill to more than once a decade service

Anstey, Leicestershire

“I bought my treadmill well over a decade ago and rather than scrapping in and spending a large amount of money to replace it I decided to get it serviced.

Deb in the office was very informative and responded immediately to calls and emails, no machines to redirect you from point A to point B before you speak to someone!

Louis was very proficient in making sure my treadmill was not only in good working order but was safe to carry on for another few years yet! He was also very friendly and obviously knew what he was doing.

I cannot recommend them highly enough and will certainly use them again in the future”

Nigel, Long Eaton

“Highly recommend Gymserve. Very professional, reliable, and great communication. Went above and beyond to repair running machine, and also volunteered advice on maintenance and repair on cross trainer and rowing machine

Helen, Nottingham

“My Dad had recommended Gymserve UK to me after they performed minor miracles on his own (decade old) treadmill, and I duly booked a slot to have my new JTX Sprint 5 Treadmill installed. However, this was the first treadmill I’d ever owned, preferring to run on the roads or in the gym, so I was amazed at how much choice there was.

After doing some pretty extensive research, I sent some details of various makes and models to the team at Gymserve UK, and they went above and beyond to offer helpful advice based on their 30 years+ experience in the industry. Within a week of the new treadmill arriving, I’d had several reassuring messages around dates and times of installation, and the night before I was sent a time slot window of half an hour – quite incredible when you are often given an eight hour window for the delivery of a product! UNBELIEVABLE SERVICE AND EFFICIENCY, especially in this COVID age!

Installer Louis duly arrived within the time slot, and had it all assembled and up and running within an hour. He then gave me some great tips on maintenance of the machine, especially given it was in a dusty garage, and both my wife and I are absolutely delighted with the treadmill that was recommended to us. I would wholeheartedly recommend Gymserve UK to anyone, and would like to thank Louis for all of his expertise, and Deb in the office for all of the superb logistics work”

Jon, Market Harborough

“This was the first time I have used Gymserve UK  and never realised you were on my doorstep so to speak. I cannot express my gratitude for sorting out my Sole E95 so promptly, you are a great team, credit to you both.”

John, Long Eaton

“The Gymserve engineer must be commended highly on the repair  work he did on my rowing machine.  He adopted a very professional approach in what was a very difficult atypical repair.  He was punctual and didn’t leave until fully complete.
I commend Gymserve to anybody with rowing machine issues.”

Greg, Nottinghamshire

“Gymserve did a great job replacing the spring mechanism in my Tunturi rower – quite a complex operation but it turned out that engineer Louis actually wrote the rule book on spring replacement when he worked previously at Tunturi!  In any case I have been impressed by their efficiency and helpfulness and certainly recommend them.”

John, Leicestershire

“I was looking for a local company to service some home gym equipment for a reasonable price, and from the first contact with Deb, the service was professional and efficient.
Louis was incredibly knowledgeable and friendly, and was able to offer advice on both my spin bike and rowing machine.
I would be happy to use Gymserve again and recommend to anyone looking to get their gym equipment serviced or repaired, all for a very reasonable cost.”

Ian, Hilton, Derbyshire

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